Since manual measurement may cause dimensional deviation (positive and negative 1-2cm fluctuation), the color difference is caused by factors such as display, weather, lighting, etc. The picture will have different colors on different displays, but only minor differences will not Please understand that the product is affected.
2.How to deal with defects?
The handmade artificial flowers can not be perfect like mechanical products.So do not rule out that individual products may appear subtle flaws, which is our handicrafts characteristics! Before your shipment,we will inspect carefully and make sure the product is perfect.
3.Can you offer OEM &ODM?
Our company accept OEM&ODM, if your need it, please inform us of your specific requirements.
4.What is the MOQ of your product?
The MOQ is different due to different kinds of product, mix-orders is acceptable.
5.Payment Terms
T/T, L/C, Western Union. Paypal, Alibaba insurance order. If you need to pay by other ways, please negotiate with us.
6. I don't trust your products quality, can you provide samples?
Yes, we can offer you samples.Please inform us of the detail requirements of samples.
7.Are you a factory or a trade company?
We are both factory and trade company, welcome to visit our factory at any time.
Delivery Time
1). We will ship within 3-5 business days (according to your order quantity) after receiving your payment.
2). SERVICE TRANSIT TIME is provided by the carrier and does not include weekends and holidays. Shipping time may vary, especially during holidays.
3). Delivery time:
a). Completed within 4-10 business days of UPS / Fedex
b). 6-15 business days provided by EMS
c). In the 20-40 working days of China Post Airmail, the Russian state usually needs more days.
d). We will send you the according to your location and the logistics method you choose, and you will get the tracking number within 1-3 days after delivery.
e). We are not responsible for any incidents, delays, or other problems that are the responsibility of the transportation service.
Feedback
1. If you're satisfied with our products and service, we will appreciate it (Item as Described 5 stars, Communication 5 stars,
Shipping time 5 stars).
2. If the products you received were damaged or of the wrong style, please don't leave any negative feedback first, kindly please contact us, and we will deal with it and work out the best solutions. Your satisfaction is our motion to do better.
3. We cooperate with official logistics, and some products participate in damage package compensation services.