Package Content:
1*IK122 PRO GPS Tracker
1*Dog Collar
1*EU Adapter
1*Magnetic USB Charger
1*User Manual Card
Q: Are you a manufacturer?
A: Yes, we work hard on the development and production of high-precision tracking for more than 5 years. We have worked with other manufacturers as well,so customers can do one stop buy from us.
Q: Is sim card included for the gps tracker?
A: No, sim card not included,customers have to buy sim card from local store.
Q: How do I track the location of the gps device?
A: You could track it by PC platform or application by IOS or Android Phone. We offer lifetime free APP and platform for users.
Q: Has your product passed CE / ROHS certification?
A: Yes, the gps device has passed CE / RoHS / CCC / FCC.
Q: What is your minimum order quantity?
A: We accept a formal order of at least 1 sample and at least 100 units.
Q: Do you accept OEM / ODM?
A: We can use your logo and package for you, and free of charge, you can also modify the hardware and software according to your requirements.
Q: Can you send samples free of charge?
A: You are required to pay for the sample and transportation.
Q: What is the final price?
A: The final price depends on the quantity of your order. Because shipping fee is depended on total weight of your order.
Q: What are your payment methods?
A: Alibaba Payment, Banktransfer,Western Union,Paypal etc.
Q: When do you deliver the goods?
A: The sample takes 1-3 days; the bulk order is about 15-45 days according to the quantity. It takes about 3-5 days to delivery after order sent. Order carried by DHL or UPS.
Q: What mode of transportation can you offer?
A: According to the customer's request, shipping / air transportation is OK.
Q: How long is your guarantee?
A: 12months warranty. We could assign engineer to help look into defective device. New replacement will be sent once engineer confirm the device can't be fixed.