To Be Reseller
Q: What is the advantage of becoming the reseller of your brand?
A: You can order our high quality and fashionable products with wholesale prices or discount to earn constant money for your business. You can also share our product images, links, banner or other graphics.
Q: How can I become the reseller of your brand?
A: If you have interest in becoming our reseller, please do not hesitate to contact us, our professional sales consultant will contact you.
Q: Can you offer me drop shipping service?
A: Yes, we can offer you drop shipping service to save your money and time!
Q: May I place a sample order to test it before placing normal order?
A: Yes. You can choose the product you like to place a sample order.
Q: What is your lead time?
A: For online order, sample order or small wholesale, we can ship within 2 days, for large wholesale, normally 10-25 work days depend on your order quantity. After production, we will test the products you ordered carefully. After that, they will be shipped to you.
Q: What certifications do you have?
A: CE / RoHS / FCC / PSE / REACH approved.
OEM / ODM Service
Q: What additional functions can I choose?
A: In addition to FIR, Anions etc. basic functions, we can also provide PEMF, Photon, Tens, etc. additional function for the product to meet your needs.
Q: Can you put our logo on the product?
A: Yes, we can put your logo on the product, controller, instruction manual, handbag and so on.
Q: Can you provide customization service?
A: Yes, we can provide professional customization service to meet your needs. Our customization services include product size, stone, mesh, leather, additional function, controller, instruction manual, handbag and so on.
Q: How to customize my exclusive brand?
A: Provide your brand logo and your ideas, we will design for you.
Q: What is your lead time?
A: We need to produce products according to your customized needs. Lead time depends on your order quantity. After production, we will test the products you ordered carefully. After that, they will be shipped to you.
Universal FAQ
Q: What is your payment method?
A: We have flexible payment method such as Official company bank account, Offshore bank account, PayPal, Google Pay, Alibaba Trade Assurance Pay, MasterCard, Visa, LC, and so on to suit different business modes.
Q: What is your payment term?
A: For a sample order or a small order, 100% payment in advance. For large wholesale, 30% deposit to start the production and the balance paid before shipment.
Q: How do you solve product issues after sales?
A: We offer 1 year warranty, if any issue, please contact us. Our after sales team will reply to you within 24 hours.
Q: Do you test products before shipment?
A: Yes. We test products carefully before shipment.
Q: How do you maintain the long-term business relationship between us?
A: We will always maintain the high quality of our products and provide competitive prices to ensure the interests of our customers. We respect every customer and we will try our best to serve our customers better.
Q: Do you ship internationally?
A: Yes, we ship to any country all over the world.
Q: What are your shipping methods?
A: For a sample order or a small order, we choose to ship by international expresses such as DHL, FedEx, UPS, TNT, EMS, air, or specific logistics, etc. For large orders, we will ship by sea, air, or to the directed logistic agent as your requirement.