Q1: Is your company a factory or a trading company? A1: We are manufacturers, and we have our own sales team to serve customers.
Q2: Can you help me make my own design or logo?
A2: Yes, we can. Welcome OEM and ODM. You can tell me your ideas or give us sketches. We will develop for you.
Q3: What is the sample fee and sample time?
A3: The sampling time is about 7-15 days. The sample fee is charged according to the material and size of the product, and will be refunded after you order from us.
Q4: How to send the goods to me?
A4: Samples and a small amount of goods will be sent through DHL, UPS, FEDEX or TNT. Large quantities can be transported by air or sea. All freight is paid by the customer
Q5: How about the delivery time?
A5: We promise to send the samples 2-5 days after payment. If the quantity is large, we will do it as soon as possible. The
delivery time of bulk goods is 45-60 days, depending on the quantity.
Q6: What are your payment terms and conditions?
A6: If it is the sample fee, we will accept Paypal, T/T (bank transfer), Western Union remittance, and Alibaba. If you pay≤ $1000, 100% prepaid. In case of large goods payment, TT30% must be prepaid to our company as a deposit, and the balance must be paid before shipment, and shipment will be arranged after confirmation of collection.