Q1:Are you a manufacturer or trading company?
A:Yes, absolutely ,we are manufacturer of mobile phone,we have our own ID,R&D,UI,ROM,Software & hardware,mobile install factory,welcome visit us at any time.
Q2:What is your warranty?
A:Our warranty is 1 year after delivery, IPRO pays high attention to after-sales service.
Q3:Is sample order available?
A:Yes, it’s available upon request.
Q4:How long do you need to prepare sample ?
A:Depending on different products, it may take 3-7 days.
Q5:How much will the express delivery cost for the sample?
A:The express delivery cost depends on the sample quantity, weight, carton measurement and which country you would like to send. You can enquiry our sales person for exactly information.
Q6:What’s your Order MOQ?
A:For IPRO brand,it is 500pcs in mix models in mix colors,for OEM/ODM/SKD order,500pcs/model for feature phone,300pcs for smart phone, Please enquiry our sales people for more detail.
Q7:What payment terms do you accept?
A:For samples, we accept WESTERN UNION,Paypal,Alipay,or BANK T/T in advance. For MP order, accept Bank TT or LC.
Q8:How to ship the goods to us?
A:For samples order, usually delivery by carrier like DHL, TNT, FEDEX etc; for MP order, usually ship by air or sea.
Q9:Can we have our logo to be printed on the units or packaging?
A:Testing samples for functional valuation, Only IPRO packing and no any Logo printing. For MP order, we can print on product & packaging with your authorized logo.
Q10:Can I be an agent of your brand?
A:Yes, of course. We always welcome to cooperate with a good agent.