1. Q: Are you a manufacturer or a trading company?
A: We are a factory. We produce all our products and also supply to many trading companies. Welcome require a quotation, factory competitive price is waiting for you. Welcome to our factory!
2. Q: How can I get some samples?
We are pleased to offer you a free sample, but you need to bear overseas freight
3. Q: Can I do my own brand in small quantities?
We accept small quantity OEM orders providing that the bottle shape and product formula remain unchanged. Usually, our MOQ is 1000 pcs for stock goods
4. Q: Can you make private label skincare products?
We are an OEM skin care manufacturer, we can help you sample & formulate, and packaging materials, artwork design
5. Q: Do you have any other packages?
Yes, we can change the packages at your request We can introduce you to the others package at first; you can also send the wrapped style you like to us, and we will ask the purchasing department to find a resemble one for you.
6. Q: Are Neutriherbs skincare products tested on animals?
A: Neutriherbs Skincare has a super strict cruelty-free policy. No products or source ingredients are tested on animals. We do not test on any animals and we have adhered to cruelty-free practices from the first launch. Our manufacturing and testing processes are completely free from animal testing and we only source from suppliers who do not test on animals
7. Q: When is the delivery time?
We will send the product to you within 3 days once we receive your payment when we have sufficient stock
Shipping way: DHL, FedEx, By AIR/ SEA
8. Q: What is your payment term?
A: By TIT or Western Union Payment (30%-50% deposit, balance paid off after cargoes are finished)