▶Q: What is your MOQ? A:Generally, our MOQ is 1piece for each model. If you need a small batch order, the delivery date is 3-15 days.
▶Q:What is your terms of packing?
A:Generally, we pack our goods in neutral brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
▶Q: What is your terms of payment?
A:T/T 50% as deposit, and 50% before delivery. We’ll show you the photos of the products and packages before you pay the balance.
▶Q: What is your terms of delivery?
A:EXW,FOB.
▶Q:How about your delivery time?
A:Generally, it will take 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order,If you need a small batch order, the delivery date is 3-15 days.
▶Q:Can you produce according to the samples?
A:Yes, we can produce by your samples or technical drawings.We can build the mold and fixtures.
▶Q:What is your sample policy?
A:We can supply the sample if we have reading parts in stock, but the customers have to pay the sample cost and the courier cost.
▶Q:Do you test all your goods before delivery?
A:Yes, we have 100% test before delivery.
▶Q:How do you make our business Long-term and good relationship?
A:We keep good quality and competitive price to ensure our customers benefit; we provide good service for our customers from place an order to finish order, even the after-sale; we respect every customer as our friend and sincerely do business with them.
▶Q: Is your company a factory or a trading company?
A:We are a factory with more than 15+years of manufacturing experience, mainly producing ceramic bathroom sinks and
toilets, bathroom faucets and showers, kitchen sinks and faucets. We also have professional technicists and sales team to provide customers with a full range of services.
▶Q:Where is your factory located? How do I visit there?
A:Our factory located in Guxiang Town,Chaozhou City,Guangdong Province,China. Check below picture and please make a appointment with us in advance.
▶Q: Can you do the design for us?
A: Sure, we would like to do so. We have a professional team with rich experiences in design and manufacturing.Welcome to tell us your ideas, and then we will put your ideas into practice.
▶Q:How long can I expect to get the sample?
A: After you paid the sample charges and sent us the confirmed files, the samples will be ready for delivery in about 3-7 days. The samples will be express to you.You can use your own express account or prepay us if you do not have an account.
▶Q:Can you take payment through Alibaba?
A: Yes, we can accept it.
▶Q:What are the terms of payment?
A: we can accept 2 terms of payment 1: L/C at sight.2: T/T: 30% deposit in advance and 70% paid before shipment. 3: Credit Card ,Western Union, MoneyGram, etc.
▶Q:What about the lead time for mass production?
A: Honestly, it depends on the order quantity and the season.we suggest that starting inquiry one months in advance , so that you can get products without delay.
▶Q:Customized, OEM?
A: Sure. Not only color, design, texture, packing but also labeling&marks.