Who is “ETHNICAL INC”?
ETHNICAL INC is a private owned company with its headoffice located in Toronto-Canada and factory located in Sialkot-Pakistan.
How old is the “ETHNICAL INC”?
We established in 1992 as a local manufacturer of leather bags, but in 2006 we start manufacturing for international customers and also include cowhide products, leather garments and sportswear products in our product range.
Does “ETHNICAL INC” provide samples for quality evaluation?
Yes, we provide samples to customers according to their requirements.
Does “ETHNICAL INC” make a custom product according to customer’s requirement?
We have a big facility to make a custom product. We also accept customer master designs to make products and keep their designs secret.
What payment methods does “ETHNICAL INC” accept?
We accept payment in our company's account, PayPal & western union.
What delivery methods does “ETHNICAL INC” use?
We use various courier services for fast delivery of samples as well as of order. We use DHL, FedEx, UPS, EMS, Air Cargo & By Sea and many more.
What prices does “ETHNICAL INC” offer?
We offer FOB, C&F, and CIF (By Air, Via DHL & By Sea). However it is all up to you, which prices you want.
How can track order once it has been shipped?
After the order has been shipped, we will inform you through email along with scan copies of Air Way Bill of Lading, Invoice & Packing List as well as other detail of your order. Once your order has been completed and shipped by us, tracking information will also be available. You will also receive notification from the concern shipping agents before delivery.
What methods of shipping does “ETHNICAL INC” offer?
If you want, we can ship the order through couriers such as DHL, FedEx, UPS, EMS because they are fast, efficient, reasonable and deliver the goods at your warehouses. However, you have to pay freight charges as per their weight & dimension packages. Moreover, we also ship the orders By Air & by Sea if any customer want. However, you would receive your order within schedule after your order has been shipped.
Does “ETHNICAL INC” accept any return or damage/broken item?
Yes, we accept the return and damage/broken items. But you have to inform us through email with attached pictures & complete detail within 3/4 working days after receipt of the order.
How can I obtain the “ETHNICAL INC” product catalog?
You can email or call us and we will send you our latest product catalog.
Can I Visit "ETHNICAL INC"?
Yes, you can visit our factory & Office. Please let us know if you are planning a visit so we can make sure someone will be here to help. This is especially important as we vary the hours occasionally & mostly busy sometimes in international exhibitons. We wouldn't want you to be disappointed.